Mom and kid standing in the lobby of a Little Sunshine's Playhouse talking to the director

Exceeding Your Expectations

Little Sunshine’s Playhouse and Preschool® teams thrive under high standards of excellence and accountability. Our child care programs are evaluated frequently both internally and externally through a variety of formats.  This is a key part of our on-going and continued pursuit for consistency in the quality of service we provide to families.

Our first school was accredited in 2005 and that certification has been in place since, however, we felt we needed to create standards that would exceed even accreditation standards, therefore our formal quality assurance program, weekly inspection and observation logs, along with a detailed operations manual has been created and implemented into every school.

Schools are evaluated remotely via Kiddie Cams™ by a team of quality assurance professionals in Springfield, Missouri and onsite by independent secret shoppers, parent and staff surveys, and leadership visits.  These evaluations cover a range of topics and are issued with appropriate professional determinations:

-requirements of our team members

-compliance with regulatory agencies

-classroom operations and management

-educational procedure

-continued professional development

-safety and security

-customer service

-business practices, etc.

Our school leaders attend initial and ongoing trainings at Corporate Office in Missouri and through video conference with their respective mentors in order to maintain compliance.  In addition, each of our leaders and educators undergoes both initial and ongoing continued education in the accelerated classroom management expectations that our brand standard sets forth; including the following:

-appropriate discipline

-positive communication

-age appropriate best practices

-implementation of the Reggio Emilia philosophy

-health, sanitation and safety procedures

-emergency preparedness

-mandated reporting, etc.

This extra training and continual observation ensures that our staff and leaders understand the promise of Little Sunshine’s Playhouse and Preschool® and the expectations of service that are required to maintain that promise.

All Little Sunshine’s Playhouse and Preschool® schools are licensed by the State in which they operate and adhere to or exceed all of the regulations prescribed. Each State’s licensing regulations vary, and are in place for the intent of regulating childcare programs in the areas of safety, child/student ratios, continued staff education, the schools physical requirements, immunization and entrance requirements, etc.

We believe in our promise to you!